While technology is making certain aspects of life easier for people with disabilities, there is still more to be done. Business owners can help by prioritizing accessibility across their entire business, from how people come in and go out of the building to addressing hidden biases in the hiring process.

Accessible Entrances and Exits

If your business is only accessible by stairs, consider having a ramp installed so that people with disabilities can comfortably enter. Be considerate about the angles, height, width, and texture of the ramp, as all these details will impact its usability. Some well-meaning businesses install ramps that can’t be used by wheelchair users or others with mobility issues, wasting time and money. Avoid this by researching the requirements of a suitable ramp beforehand. Similarly, doorways should be measured and adjusted if they are too narrow, as this can restrict wheelchair users even if they do get past the ramp. Sufficient railings will help people who struggle with balance to access your business.

Accessible Facilities

Toilets for people with disabilities must be specially fitted to ensure proper usability. A wide doorway, lever locking system, railings, lower basin, and plenty of space will make your accessible toilet easier to use. Include Braille on signage so that those with impaired vision feel comfortable navigating the space. Install an alert system so that anyone using the toilet feels that they can call for help if they need it.

Accessible Websites

The online space is not always easy to use. Anyone with a vision or hearing impairment could find it frustrating to visit websites that don’t consider accessibility. There are services a business can look at when considering accessibility auditing tools. These are designed to check your website and report back possible accessibility improvements. Once these improvements are made, you will find that users have a much better experience with your website and no longer feel excluded for their lack of sight or hearing.

Inclusive Hiring Policy

Encourage your employees to address their unconscious biases, especially when hiring new recruits. Interviewers may look less favorably on a candidate with a disability regardless of their qualifications, so think about training programs that address these issues. There are structures and policies you can stick to that make sure all potential candidates are treated fairly.

A Variety of Print Options

Set up different print options for people who need it when your business sends correspondence. For example, a Braille letter or larger text sizes. Make it straightforward for people to state their preferences.

There is no excuse anymore for businesses to allow themselves to fall behind in accessibility. Deliberate or not, excluding people with different levels of ability causes businesses to miss out on skilled employees and valued customers.

Whatever your business does, think about how people with disabilities would feel interacting with it, whether that’s accessing your building, getting a job, using your website, or making a purchase. Comply with regulations and try to see the world from a different perspective so you can make adjustments that are effective.