The Soapbox talked to Pauline Levey on Friday to hear about the experiences of her elderly parents at Queens Hospital Romford and the subsequent complaints ‘minefield marathon’. A decent standard of care for elderly patients is a massive challenge for the NHS as we found out. http://www.sendspace.com/file/xjfd1v
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I listened with interest up to the point of the embarrasing cheap shot at a decent man and officer. It was most probably ‘music to the ears’ of some senior managers who are licking their lips at the prospect of the FBU losing its officer membership. A serious lack of judgement from Mr Quirk and the presenter. I expect Mr Mayes was as embarrassed as I was. Poor show Phoenix FM.